PRIVACY POLICY AT ROCKIT

ROCK IT FITNESS CENTER is committed to protecting customers' personal information, including phone numbers, addresses, and other details. We ensure that customers' personal data will not be sold or traded with third parties. All your information will be strictly protected. Please carefully read the "Privacy Policy" below to understand our commitments to respecting and safeguarding customer rights.

1. COLLECTION OF PERSONAL INFORMATION

The information collected from the Rock It Fitness Center website helps us to:

• Support customers when registering for services.
• Answer customer inquiries.
• Provide the latest updates on services and programs at Rock It Fitness Center.
• Improve and upgrade website content and interface.
• Conduct customer feedback surveys.
• Promote Rock It Fitness Center’s products and services.

To use certain services, customers must register their personal information (such as phone number, full name, and contact address). All information must be accurate and lawful. We are not responsible for any incorrect information you provide.

2. USE OF PERSONAL INFORMATION

We collect and use your personal information only for specific purposes and in compliance with this privacy policy.

We may contact you directly via Zalo, email, or other means to inform you about promotional programs, orders, thank-you letters, and technical or security updates. If you have subscribed, you may also receive information about new products, services, upcoming events, or job opportunities.

3. SHARING OF PERSONAL INFORMATION

We commit not to disclose your personal information except in the following cases:

• We may share information with independent market research units as required to complete a project. These units will be bound by confidentiality agreements.
• We may provide your personal information when requested by legal authorities or when necessary to protect the legitimate rights of Rock It Fitness Center.

4. ACCESSING AND UPDATING PERSONAL INFORMATION

You can access and update your personal information at any time on our website.

5. SECURITY OF PERSONAL INFORMATION

We use international security standards (such as SSL) to protect your personal data from unauthorized access. However, due to technical limitations, it is impossible to guarantee 100% security for data transmission over the internet.

6. USE OF "COOKIES"

Rock It Fitness Center uses "cookies" to enhance user experience and optimize website performance. You can choose to accept or decline cookies through your browser settings. However, rejecting cookies may affect some website features.

7. "SPAM" REGULATIONS

We are committed to not selling, renting, or lending your phone number to third parties. If you accidentally receive unwanted SMS messages, please inform us for prompt resolution.

8. CHANGES TO THE POLICY

We may update this privacy policy without prior notice. When changes are made, we will update the "Last Updated" date at the bottom of this page.

9. Contact Information

If you have any questions or need support regarding our privacy policy, please contact us via Hotline: 1900 636379 or send an inquiry to info@rock-it.fit.